Voice has changed the way people interact with their devices and brands. Now more than ever, people are turning to Voice assistants to help them in their everyday lives. Voice technology is not just a novel tool to entertain; it’s quickly becoming a secret weapon for business to improve internal and external operations.
This webinar shared insights from the 2022 Voice Consumer Index to look at how consumers are using Voice assistance right now and how your enterprise organization can benefit from this shift in behavior. Our discussion included:
• How your customers are using Voice to search, shop, and make payments RIGHT NOW.
• How enterprise organizations can integrate these insights into their digital strategy.
• How enterprise organizations can efficiently and effectively use Voice assistance on your website and within your mobile app to improve customer experience.
Plus, our panel discussion after the presentation where the audience asked the experts their questions.
Presented by Scot Westwater, Insights Director at Vixen Labs; Jason Fields, Chief Strategy Officer at Voicify; and Kevin Greenwald - VP, Strategy, M&A Business Development at Audacy
Scot has been helping Fortune 500 clients remain on the cutting edge of emerging technology for most of his career. From the early days of the web to mobile app strategy, and now Voice and conversational experiences, Scot uses his wealth of knowledge to drive growth and enhance the customer experience of healthcare, retail and CPG organizations. He is also co-authoring his second book with his wife Susan titled “Voice Marketing” which is due out in Spring of 2023.
Jason is the Chief Strategy Officer for Voicify. Jason acts as a collaborator and leader with Voicify’s partners and customers, enabling them to leverage the power of the Voicify platform to engage with their customers and prospects. Jason is an evangelist, speaker, thought leader and strategist for the company who is passionate about personalizing the relationships between brands and customers, for the betterment of both. He believes in finding the ‘Youtility’ of what brands can do to better the experiences of those they serve.
Kevin Greenwald is VP of Strategy, M&A and Business Development for Audacy. In his role he supports the technology, digital product and advertising teams, helping them evaluate and pursue strategic opportunities that help drive the growth of the business. Kevin joined Audacy in 2021 from Comcast, where he led strategic initiatives and business development for their advertising business.
